The People Truly Make the Difference

The last year of my time in Ubud, Bali, Indonesia building a luxury villa I have discovered one undeniable fact about this lovely place. No matter how great your structure, how gorgeous your view, how luxurious your amenities and number of services you offer, if you do not have the quality, trained, responsible, mature, thoughtful, responsible, capable and mature staff to support there is no way you can truly achieve greatness. No matter how exceptional the Ubud or Bali villa, if the right people are not there to give the accommodation the right spirit, the right touch, the right attitude and the level of service that the guests are looking for or what or need, you will always fall below your goal. Villa Amrita desired to create something extraordinary. We aim to be mindful and to live up to high expectations.

Villa Amrita is not an Ubud, Bali resort, but it does have many of the elements of a larger operation. Certainly, the furnishing, amenities and options are nearly identical or are able to compare. While we do not have a private gym or a tennis court we have other things that are as good or better! The chance to really get to know a local person through the course of your stay is often a great joy. Getting a glimpse of the mind and heart of the Balinese on some new level is a pleasure and a privilege. Staying in a Bali villa allows an opportunity to interact with local people much more closely that you might otherwise.

We realize that without the people at Villa Amrita we could not continue to provide one of the best vacation experiences in Bali. One particular special person we would like to call out for his extra special performance, wonderful attitude and dedicated service is our head butler I Wayan Sudana. I Wayan Sudana is a resident of a small village near Keliki only around 10 minutes by motorbike from Villa Amrita. Just 33 years old and a father of two young children, “Sudana” is a sensitive, friendly and thoughtful young man helping Villa Amrita become great. Having been trained in several 5-star hotels prior to settling at Villa Amrita which is located closer to his home, Sudana is the right person to help maintain a high quality standard of cleanliness, preparedness, and operation and service.

We want to recognize the superb and gracious service Sudana has provided to our guests the last six months. Without him we could not have achieved nearly the same level of excellence. Having been praised by name by several of our guests, we are particularly thankful for having such a bright, caring and helpful man gracing our magnificent creation – Villa Amrita. We desire to always do the best no matter what it takes and without exception. We want to make something that is unique and extraordinary.  Without a person like Sudana on hand to offer support and expertise in guest service we would be unable to achieve our goal. There is nothing better than having built a Bali villa in such a special place, except to also have the best people in the area help create a remarkable product that will attract visitors for decades to come.
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